From the Benefit Claim Details screen, select Beneficiaries from the sub-menu on the left.
Note:
If the Event Category for the Benefit Event selected on the Benefit Claim Request screen is DEATH, the system will read the Agreement Contract Relationship records for the Scheme and if there is a record with an Agreement Contract Relationship Type of LINKED TRUST, the Beneficiary menu option will not be displayed on the Claim Details screen for selection and the BENEFICIARIES Update Type will not be included on the JU4CN Benefit Payment Process screen.
The lower portion of the screen expands to display Beneficiaries.
If no beneficiaries exist for the member, a message will be displayed at the bottom of the screen
CONFIRM BENEFICIARIES will not be enabled as no beneficiaries exist.
To add beneficiary details, click ADD. The lower portion of the screen will display Beneficiary Details.
Once all the details have been captured, click SUBMIT.
If an amount is captured and it is greater than the net amount then the following error message will be displayed:
Amount cannot be greater than net amount
Click on the here hyperlink to return to the capture screen and capture the correct amount.
If both a percentage and an amount have been captured, the following error message will be displayed:
Percentage/amount combination not allowed
Click on the here hyperlink to return to the capture screen and correct the percentage or amount.
If one or more beneficiaries exist for the member, they will be displayed at the bottom of the screen under the Beneficiaries heading.
The screen will display both approved and nominated beneficiaries, if applicable.
Guardians
When the Beneficiary Details are submitted, the system will read the Scheme Parameter with a Parameter Type of PAY GUARDIAN and if the value for Description is YES the Scheme Parameter with a Parameter Type of MAJORITY AGE will be read. If found, the system will check if the Beneficiary’s age is less than the Scheme Parameter value. If it is, it will check if there is a Client Relationship record linked to the Membership with a Relationship Type of GUARDIAN.
If there is and the value selected for Payment Method under the Payee Banking Details is CHEQUE, the system will default the value for Payee Name to the value for Payee Name captured on the Payee Banking details for the Guardian.
If no Client Relationship record with a Relationship Type of GUARDIAN is found for the Membership, the following message will be displayed:
The beneficiary is a minor please capture a guardian
If no Scheme Parameter with a Parameter Type of MAJORITY AGE is found or the Beneficiary’s age is greater than the Scheme Parameter value, the Payee Initials and Payee Surname will remain blank.
If the Payment Type selected is EFT, the system will default the values on the Bank Account details screen to the values for the Bank Account Details of the Guardian.
For more information on the processing of Guardians refer to
Processes
Benefits (All Products)
Capturing of Exit Notifications
Death Claim
Guardian Details
Those beneficiaries previously nominated by the member, and approved by the Trustees.
Those beneficiaries nominated by a member prior to any claim and captured by the employer's payroll personnel, but not yet approved by the Trustees. These beneficiaries are used as a guide for the Trustees in the event of the death of a Member.
To display the details of either an approved or a nominated beneficiary, click on the hyperlinked name in the Surname column. The details will be displayed at the bottom of the screen under the Beneficiaries heading:
To add beneficiary details, click ADD. The lower portion of the screen will display a blank Beneficiary Details screen for the capture of a new beneficiary.
To confirm the beneficiaries displayed, click CONFIRM BENEFICIARIES. Any beneficiaries that were displayed with NOMINATED in the Nominated / Approved column will be changed to display APPROVED.
If the sum of the PERCENTAGE field values for the beneficiaries is not equal to 100%, a message will be displayed at the foot of the screen:
The sum of the beneficiary allocations must equal 100%. Add a beneficiary or edit the existing allocations.
CONFIRM BENEFICIARIES will be disabled.
Change the values in the PERCENTAGE fields so that they add up to 100%. Click CONFIRM BENEFICIARIES once the button becomes enabled. Any beneficiaries that were displayed with NOMINATED in the Nominated / Approved column will be changed to display APPROVED.
Processing for Kenya
For the Zambia Endowment products it is required that a percentage be captured for each beneficiary but for Kenya it is a requirement that the benefit is always apportioned equally between the beneficiaries.
For more information refer to Territory parameter in Endowment Product Launch under
Product Launch Requirements
Product Launch
Endowment Product
For more information refer to Processing for Kenya under Beneficiaries under
Products
Endowment
New Policyholder Details